Refunds will be issued on the Following Grounds:
- Booking prepaid with a credit card or debit card and cancellation notified 6 hours prior to the actual pick up time.
- If the passenger missed the flight and informs us in advance either by e mail, text or via phone and obtains a cancellation number.
No refunds will be issued for the following:
- Cancellations notified under 3 hours
- If the passenger books the PHV for a wrong date, wrong flight number and other misleading information.
- If the passenger leaves the pick up point with out informing us for any reason whatsoever.