Refunds will be issued on the Following Grounds:

  • Booking prepaid with a credit card or debit card and cancellation notified 6 hours prior to the actual  pick up time.
  • If the  passenger missed the flight and informs us in advance either by e mail, text or via phone and obtains a cancellation number.

No refunds will be issued for the following:

  • Cancellations notified under 3 hours
  • If the passenger books the PHV for a wrong date, wrong flight number and other misleading information.
  • If the passenger leaves the pick up point with out informing  us for any reason whatsoever.